Effective Date: 7 December 2023
Company Name: Namaste Bazaar Limited
Website: www.namasteuk.org

  1. Introduction

Namaste Bazaar Limited is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.namasteuk.org and use our services.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

  1. Information We Collect

We may collect and process the following personal data:

  1. Information You Provide to Us
  • Name
  • Email address
  • Phone number
  • Delivery address
  • Payment information (processed securely via third-party providers)
  • Account login details (if registered)
  1. Automatically Collected Information
  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Cookies and similar technologies (see Section 8)
  1. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders
  • Communicate with you about orders, returns, or support requests
  • Improve our website and services
  • Send marketing emails (only with your consent)
  • Comply with legal and regulatory obligations
  • Detect and prevent fraud or misuse of our services
  1. Legal Bases for Processing

We rely on the following legal bases under the UK GDPR:

  • Contractual necessity: To process your orders
  • Legitimate interest: To improve and secure our website
  • Consent: For marketing communications
  • Legal obligation: To comply with tax and regulatory requirements
  1. Sharing Your Information

We do not sell your personal data. However, we may share it with:

  • Payment providers (e.g., Stripe, PayPal)
  • Delivery companies (e.g., Royal Mail, DPD)
  • IT and web service providers
  • Regulatory or legal authorities when required by law

All third-party service providers are contractually bound to protect your data in line with UK GDPR.

  1. Data Storage and Retention

We retain your personal data only for as long as necessary:

  • To fulfil the purposes outlined in this policy
  • As required by law (e.g., 6 years for tax records)

Your data is stored securely on UK-based or GDPR-compliant servers.

  1. Your Rights

Under UK GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification
  • Right to erasure (the “right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise your rights, contact us at info@namasteuk.org

  1. Cookies Policy

We use cookies to enhance your experience. These include:

  • Essential cookies for website functionality
  • Analytical cookies (e.g., Google Analytics) to understand usage
  • Marketing cookies (only with consent)

You can manage cookie settings in your browser. For more details, see our Cookies Policy.

  1. Marketing Communications

We may send you marketing emails only with your explicit consent. You can unsubscribe at any time using the link in the email or by contacting us.

  1. Data Security

We implement technical and organisational measures to protect your personal data, including:

  • SSL encryption
  • Secure servers and firewalls
  • Access controls and regular audits
  1. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children.

  1. International Data Transfers

If we transfer your data outside the UK (e.g., via third-party processors), we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) are in place.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, contact us:

Namaste Bazaar Limited
Company Number: 15333896
Registered Address: T5, Ingleby House, 11-14 Cannon Street, Birmingham, Cannon Street, Birmingham, England, B2 5EN
Email: info@namasteuk.org

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.